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Needs, Assistance and Recovery

Post Date:09/01/2017 10:48 AM
FEMA: Individuals and business owners who sustained losses in the designated area can begin applying for assistance by registering online at or by calling 1-800-621-FEMA (3362). Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.


FEMA representatives are currently stationed at the Baytown Community Center (2407 Market) daiyl, from 7am - 7 pm to assist residents. The site is an official Disaster Recovery Center (DRC). FEMA inspectors will be canvassing neighborhoods to assess damages. FEMA inspectors will NOT attempt to bill you, their services are free.

Not sure what the steps are to apply?  Get more information HERE


Red Cross Financial Assistance for Hurricane Harvey

The American Red Cross will be providing financial assistance to Texas households that were severely impacted by Harvey and need help taking care of emergency needs. The Red Cross has announced that theyplan to share additional information soon, including how to register. Registration will be open for 30 days.  
In the meantime, please note that assistance will be available for those significantly affected by Hurricane Harvey which includes:
•      Primary residence was severely impacted by Harvey.
•      Household is in need of emergency assistance.
•      Household was displaced by the impact of Harvey.
•      Verifiable pre-disaster primary address in one of these 39 Texas counties Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzalez, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Tyler, Victoria, Walker, Waller and Wharton.
The Red Cross is a charity, not a government agency, and people do not need to be American citizens to receive their assistance. For more information contact or 308-660-0114. 


Disaster Unemployment Assistance (DUA) is available to Harris and Chambers County residents whose jobs have been impacted by Hurricane Harvey.  DUA, which is an unemployment insurance benefit made available especially for victims of disaster, is available to individuals who:

  •  Have applied for and used all regular unemployment benefits from any state, or do not qualify for unemployment benefits
  • Worked or were self-employed or were scheduled to begin work or self-employment in the disaster area,
  • Can no longer work or perform services because of physical damage or destruction to the place of employment as a direct result of the disaster
  • Establish that the work or self-employment they can no longer perform was their primary source of income
  • Cannot perform work or self-employment because of an injury as a direct result of the disaster
  • Became the breadwinner or major support of a household because of the death of the head of household 

Individuals affected by Hurricane Harvey can apply for DUA online or by calling a Texas Workforce Commission
Tele-Center at 800-939-6631.  Further information about Disaster Unemployment Assistance and a link to the online application for unemployment benefits is available on the Texas Workforce Commission website at


Local Assistance:

"On behalf of the entire Baytown community, my thoughts and prayers go out to those impacted by Hurricane Harvey. The recovery process will be long and we do have difficult times to come, but the spirit of the people in Baytown is what will get us through these unfathomable times.  Together, we will rally around those who need assistance and house by house, re-build our great city.-- Mayor Stephen DonCarlos

For those in need of  property assessment assistance, please click HERE.

United Way of Baytown and Chambers County - The United Way is working with area churches and charitable organizations to provide residents with access to volunteers, and basic needs items. To volunteer or donate; or to request assistance, call (281) 424-5922, or visit online

Medical Assistance 

Houston Methodist San Jacinto Hospital and Chevron Philips Chemical will provide 300 free Tdap vaccinations to the public this weekend at JC Hollaway Park (4219 Raccoon Dr). The vaccination unit will be staffed by medical professionals from Houston Methodist, and will be open on Saturday Sept. 9 from 10 a.m. till 4 p.m. or as long as supplies last.

For those in need of basic medications (diabetes, high blood pressure, etc.) and medical supplies, please contact Love Inc., 206 N. Whiting Street or call  281.422.5683


Local Churches Offering Assistance 

Please contact the churches directly to see what assistance is being offered at each location.

Celebration of Life
120 S. Alexander Dr. #122

Trinity Episcopal Church
5010 N. Main Street

Rollingbrook Fellowship & First Baptist Church Baytown

Baytown Revival Center
5232 East Fwy., Baytown, TX 77521

Cedar Bayou Baptist Church
3116 N. Alexander Dr.

Memorial Baptist Church
600 W. Sterling Ave.

Lakewood Church of Christ
7701 Bayway Dr.

Food Banks 
Please call the locations directly for hours of operation. 

Hearts and Hands of Baytown Food Pantry
307 Cedar Bayou Rd., 832.597.8908

Our Lady of Guadalupe - Baytown
1124 Beech Street, 281.428.1506

Missouri Street Church of Christ
3400 S. Hwy. 146-BUS, 281.427.0459, 281.421.0090

Baytown United SDA
401 West Nazro Street, 281.422.6090 

If you need help:

  • Find a disaster food distribution point near you
  • Call the Houston (area) Food Bank helpline at 832-369-9390
  • Call 2-1-1

 Apply for SNAP (Supplemental Nutrition Assistance Program, formerly food stamps) with help from the HFB Client Assistance Program.  Call the Helpline at 832-369-9390, or visit their offices, 535 Portwall St., Houston, TX 77029, 8 a.m.-5 p.m. Monday-Sunday.

Other Resources for Assistance: 

Disaster food stamp benefits, contact the Disaster Supplemental Nutrition Assistance Program (DSNAP) at 1-877-541-7905.

Texas Department of Insurance Help Line: 8 a.m. - 5 pm, 800-252-3439.


To talk to a professional who can help you cope with emotional distress from the storm, call the @disasterdistressline at 1-800-985-5990 or text TalkWithUs to 66746.


Fraud and Scam Warnings

As we recover from the damage caused by Harvey and begin to rebuild, there will no doubt be people that look to take advantage of those working to get back into their homes. We want to remind everyone to be diligent when accepting help from individuals claiming to be contractors.

The city is requiring all contractors to register with the city to operate within the city. Should you be approached by someone claiming to be a contract offering to help, we recommend asking to see their certificate. This registration indicates the city has checked for licensing where required (electrical, plumbing, and mechanical contractors only), and has a copy of insurance on file. General Contractors are not required to have insurance, however, we have been requesting them to provide proof of insurance with their registration application and fee. Please be advised, this registration in no way guarantees reputable work will be performed by a contractor on the list.



Currently Registered Contractors (pdf)

Consumer Protection


Travel and Transportation

Travel around the City of Baytown may have become more difficult after the loss of vehicles due to flooding.  For information on public transportation around the city provided by Harris County Transit, please CLICK HERE

To see road conditions throughout the state of Texas, visit HERE.




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