Each year the City of Baytown conducts a citizen survey to provide feedback to City leaders on their satisfaction with various city services and what issues should receive the highest priority over the next two years.  The DirectionFinder citizen survey is conducted by ETC Institute, a professional survey organization that administers citizen surveys to cities throughout the country.

For each survey, 1,200 randomly selected Baytown households receive the survey by mail and can either use return mail for the completed form, respond by phone or complete the survey online. Once the necessary number of surveys has been completed and the sample is statistically representative of the City’s population with regard to the demographic and geographic composition of the sample, the survey concludes.

 

2017 Results

2017 DirectionFinder Survey - Presentation Cover

2017 DirectionFinder Survey - Final Report Cover
Overview Complete Report

 

2016 Results

 
 Overview    Complete Report

2015 Results

 2015 Survey overview    2015 Complete Report
 Overview    Complete Report

2014 Results

 2014 Baytown DirectionFinder Survey - Council Presentation    2014 Baytown DirectionFinder Survey - Final Report
 Overview    Complete Report

2013  Results

 2013 Baytown DirectionFinder Survey - Council Presentation    2013 Baytown DirectionFinder Survey - Final Report
 Overview    Complete Report