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WATER, SEWAGE & GARBAGE

Utility Billing

Drive up Payments

The Utility Billing Department and drive through are open Monday - Friday, excluding holidays, from 8 to 4 p.m.

An after hours deposit slot is available for your convenience, located on your left, as you approach the front door, or you can mail your payment to Utility Billing.

Automatic Payments

Account drafting is available for your convenience.

Automatic Payment Plan Application PDF Format (107k) Word format (22k)

Water Meter Reading

Water meters are read once a month on or around the same day. The previous reading is subtracted from the current reading to calculate the amount of water used between reads. The water and sewer charges are based on 1,000 gallons of water.

Cycle 1 meters are read between 1st and 15th
Cycle 1 bills are mailed between 20th and 25th
Cycle 1 bills are due between 5th and 10th
Cycle 2 meters are read between 16th and 30th
Cycle 2 bills are mailed between 5th and 10th
Cycle 2 bills are due between 20th and 25th

Utility Billing Rate Information


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Residential Application Form PDF Format (36k) Word Format (53k)
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Confidentiality of Personal Information Form PDF Format (42k) Word Format (52k)
Senior Citizen Garbage Discount Form PDF Format (33k) Word Format (49k)
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Last updated: Monday, September 22, 2008 at 9:20:24 AM

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Online Services

Pay Utility Bills Online

Online Payments

eGov Services

Phone:
Call 1 (888) 357-8394

 

Contact Information

Utility Billing Customer Service

Mailing Address:
Utility Billing
P.O. Box 424
Baytown, TX 77522-0424

Phone:
Call (281) 420-6515
Monday-Friday
8 a.m. - 4 p.m.

Email:
utilitybilling@baytown.org 

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