City of Baytown, Texas
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WATER, SEWAGE & GARBAGE

Utility Billing

Utility Billing is responsible for the billing and collections of water, sewer, recycling and garbage services.  We strive to maintain the highest level of accuracy in our billing process as to better serve you, our customer.  It is our pleasure to serve you and it is our goal to always exceed your expectations by providing 100% excellent customer service 100% of the time.


Hours of Operation

Monday - Friday, excluding holidays, from 8 to 4 p.m.
 
Location
2505 Market Street, Baytown , TX  77520.  (Night Drop is available near drive-thru.)

Payment Methods Available
In person, Drive Thru, Night Drop
Automatic Bank Draft
By Phone:  1-866-528-0686 (English) 1-866-530-8855 (Spanish)
Online:  www.baytown.org (eGov Services)
By Mail:  P. O. Box 424, Baytown, TX  77522 

 

Related Documents and Forms
Residential Application FormPDF Format (36k)Word Format (53k)
Residential Application Form (Español)PDF Format (38k)Word Format (52k)
Application Form for Commercial Service PDF Format (50k) Word Format (55k)
Confidentiality of Personal Information FormPDF Format (42k) Word Format (52k)
Senior Citizen Garbage Discount FormPDF Format (33k)Word Format (49k)
Occupancy Report FormPDF Format (36k)Word Format (58k)
Rental Property Declaration FormPDF Format (35k)Word Format (51k)
Water Sewer Deposit ContractPDF Format (23k)
Fire Hydrant Meter RentalPDF Format (16k)Word Format (29k)
Automatic Payment Plan Application

PDF Format (23k)

Word format (27k)

 

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Last updated: Tuesday, August 24, 2010 at 1:14:22 PM

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Online Services

Pay Utility Bills Online

Online Payments

eGov Services

Phone:
Call 1 (888) 357-8394

 

Contact Information

Utility Billing Customer Service

Mailing Address:
Utility Billing
P.O. Box 424
Baytown, TX 77522-0424

Phone:
Call (281) 420-6515
Monday-Friday
8 a.m. - 4 p.m.

Email:
utilitybilling@baytown.org 

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