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Nov 29

Citizen Self Service Portal Maintenance

Posted on November 29, 2023 at 10:10 AM by Jason Calder

System Maintenance (2)The online portal used by the City of Baytown, known as the Citizen Self Service Portal, is undergoing maintenance today, November 29. This outage mainly impacts the City Clerk’s Office and Planning & Development Services.


City Clerk’s Office

Residents will not be able to pick up vital statistics information or make a payment in-person or online. You will still be able to call or stop by City Hall to ask any questions you may have.

Planning & Development Services

Those interested in submitting a permit or are in the review process will not be able to submit or review plans today. You can still stop by City Hall and get your questions answered from our experts.

Offices Not Impacted

Utility Services and Baytown Municipal Court

The good news is that you will still be able to make your payments to our Utility Services Department and to the Baytown Municipal Court.

This maintenance is expected to be finished by the end of the day and all services should be back to normal on Thursday. Thank you for your patience during this time.