COVID 19, or the Coronavirus

In accordance with the Stay Home, Work Safe order issued by Harris County, the City of Baytown has closed all City facilities to the public until April 30th . Following CDC guidelines, we have canceled all City events, programming, and City venue rentals until further notice.  Some  City services will continue to run, but in a modified format through digital or other distance means. We would like you to know that the City is in daily contact with State and County Health and Emergency Management Officials. We continue to address the situation in cooperation with all of our partners in government and industry. While you’re likely to see various reactions to the situation, we ask that you remain calm.  We will continue to keep you updated here and via our social media channels

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Each year the City of Baytown conducts a citizen survey to provide feedback to City leaders on their satisfaction with various city services and what issues should receive the highest priority over the next two years.  The DirectionFinder citizen survey is conducted by ETC Institute, a professional survey organization that administers citizen surveys to cities throughout the country.

For each survey, 1,200 randomly selected Baytown households receive the survey by mail and can either use return mail for the completed form, respond by phone or complete the survey online. Once the necessary number of surveys has been completed and the sample is statistically representative of the City’s population with regard to the demographic and geographic composition of the sample, the survey concludes.

Full Survey Reports Survey Presentations
2019 Findings Report 2019 Presentation
2018 Findings Report 2018 Presentation
2017 Findings Report 2017 Presentation
2016 Findings Report 2016 Presentation
2015 Findings Report 2015 Presentation
2014 Findings Report 2014 Presentation
2013 Findings Report 2013 Presentation



2017 Results

2017 DirectionFinder Survey - Presentation Cover

2017 DirectionFinder Survey - Final Report Cover

plete Report


2017 Results

2017 DirectionFinder Survey - Presentation Cover

2017 DirectionFinder Survey - Final Report Cover
Overview Complete Report


2014 Results

     2014 Baytown DirectionFinder Survey - Final Report
 Overview    Complete Report

2013  Results