Neighborhood Protection

Abandoned car that caught fire and was left behindAbout Neighborhood Protection

The Neighborhood Protection Division works with residents and businesses to preserve the health, welfare, and safety and improve the livability of the community. To achieve this goal, Inspectors investigate customer complaints and regularly survey assigned areas to identify property/nuisance violations such as:

  • High Grass/Weeds (above nine inches)
  • Rubbish, Trash, Debris
  • Junk Vehicles
  • Illegal Open Storage of Personal Property
  • Front Yard Parking (Unimproved Surface)

Reporting an Issue

You may report an issue online by using our Better Baytown app.

Please provide a specific address with as much detail as possible regarding the issue in question. If you do not find an appropriate category or if you have any difficulty submitting your request, please call us and a representative will be happy to assist you.

Contacts and Requests

Frequent issues handled by other city departments may also be reported online or by calling the numbers below.

Police Non-Emergency Services

  • Abandoned vehicles in the street
  • Vehicles creating a traffic hazard or illegally parked

Phone: 281-422-8371 (Non-emergency)

Public Works Services

  • Trash/brush at the curb (Not Collected)
  • Drainage issues
  • Traffic signs and signals complaints

Phone: 281-420-5300

Planning & Development Services 

  • Construction without a permit
  • Operating a business from a residence
  • Bandit signs
  • Dwelling/Apartment issues

Phone: 281-420-6537