Residential Utility Service Application

Welcome to Utility Billing! If you are new or returning to the City of Baytown and need to open a water/sewer account, we're here to help. We are committed to providing you with the highest level of customer service through this online process.

Please read all information below before continuing to the application.

Requirements of Establishing New Services Online

  • New service applicants must complete the Online Application for Water/Sewer Service
  • Acknowledgment of Water/Sewer Service Contract terms and conditions
  • Proof of property ownership or a signed lease agreement.
  • Proof of Identity- a valid driver's license or identification card

Things to Consider

  • Deposits must be paid before service is activated ($50 owner/$200 tenant). Commercial deposits will vary.
  • An additional $30 service charge must be included with the deposit.
  • Previous account balance must be paid in full before activating new service (if applicable).
  • Same day service is not available. Once the account is established, service will be activated next business day.
  • Residential/Commercial under construction, next day service does not apply.
  1. Apply for Residential Service

Residential Service Application


  1. 1. General Information
  2. 2. Applicant Information
  3. 3. Acknowledgements
  4. 4. Uploads
  5. 5. Electronic Signature
  • General Information

    1. City of Baytown - Residential Application

      Note:  Due to the passing of House Bill 872, all customer account information is confidential.

    2. I would like to receive text notifications*
    3. Service Request*
    4. Date cannot be more than one week out.

    5. Are you a first time resident to Baytown?*
        2. Apartment/Suite/Other
        4. Apartment/Suite/Other
        5. Apartment/Suite/Other

        6. Social Security Number and Driver's License*

          Please call the office with this information. (281) 420-6515.