Legal Notices

This policy describes the Baytown.org privacy practices regarding information collected from visitors to the site. It contains information about what data is collected and how that information is used. The Baytown.org privacy policy applies only to this Web site.  When you follow a link to another site, even the sites of state agencies and local governments, this policy will not apply. You should check the privacy policy of each of these sites if you have concerns about how they handle personally identifiable information. The City of Baytown is not responsible for content carried on non-City of Baytown sites to which we link.  This policy may be updated periodically, so please check back from time to time.

City of Baytown Mobile App

The City of Baytown is using SeeClickFix, an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that allows Baytown citizens to report non-emergency related issues to the City. SeeClickFix can be used via the Web on a desktop computer, laptop, mobile phone, or tablet. SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.

Collection and Use of Information

Baytown.org does not sell or rent personally identifiable information. Please be aware that when you provide information to any government entity, however, that information may be subject to the Texas Public Information Act and applicable federal legislation. Information about the Texas Public Information Act is available from the Office of the Attorney General (PDF). Each governmental body must be contacted directly about the records they keep and their use of personally identifiable information.

The Baytown.org Web site utilizes server logs and log analysis tools to create summary statistics about the use of the Web site. The summary statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas.

For online government transactions conducted on the Baytown.org Web site, you will be asked to enter certain information about yourself and/or the organization with which you are affiliated. The specifics of this information will vary as required by the type of transaction and the governmental body involved. In each case, the information requested will include the same information that would be requested if you performed the identical transaction in person rather than online. Whenever personal information is requested from you on this site, there will be an indication of whether your disclosure of such information is mandatory or optional. Information collected in the course of the transaction is used for the following purposes:

• To conduct online transactions with the appropriate government entities (e.g., the renewal of a license or permit).
• To send you an e-mail confirming your transaction.
• To forward new product announcements or content features to you, only if you have chosen to request this service.

Baytown.org may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities.  We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We limit employee access to personally identifiable information to only those employees who need access to perform a specific job. All employees are kept up-to-date on our security and privacy practices.

Online Payments 

This site uses JPMorgan Chase Pay Connexion and Tyler Technologies for processing online payments.  Please view the Terms and Conditions, and Privacy statements of those providers.

Cookies 

Some of the online government transactions hosted by and linked from this site use cookies. A cookie is an extremely small text file that is stored on your computer and created to track specific information. The services hosted on this website (Baytown.org) use cookies to set a session ID - this can be thought of as a kind of name tag, so the service can keep track of your transaction. The cookie will be destroyed after a few minutes of inactivity, successfully completing a transaction or when the browser is closed. If your Web browser does not accept cookies, you will not be able to use the online transactions on this site. For more information on cookies, you may wish to review the U.S. Department of Energy's report on cookies.

Contact Information 

If you have concerns about this legal notice please Email the Baytown Legal Department.