Emergency Medical Services Payments and Inquiry
Baytown Fire Department utilizes a third party for all of our ambulance billing.
Emergicon
Phone: 877-602-2060
Email: Emergicon Questions

**FOR INCIDENTS PRIOR TO MARCH 15, 2024, PLEASE CONTACT JAMIE DENTON AT 281-420-5356 OR JAMIE.DENTON@BAYTOWN.ORG
Medical Record Request
To facilitate the seamless retrieval of medical and billing records, we have provided the following contact information:
- Attorney Requests: Please submit requests through Chart Swap with Baytown Fire Department specified as the Provider.
- Non-Attorney Requests: Can be submitted through any of the following methods:
- Phone: Call 972-602-2060 ext. 1611 instructions and a medical records request form will be sent
- Fax: Secure and direct requests to 800-608-9457
- Email: Send general information to Emergicon Records, and you will receive a secure email for PHI details
- Mail: Mail your request to PO Box 180446, Dallas, TX 75218